Dear Jeff,

Just a short note to thank you for your report.

Even though l am disappointed that the property is not up to scratch & that l have had to come to the decision to cancel the sale, l do prefer to know the honest truth. I am very grateful that l know the results & so thanks to you & your staff, you have saved me a lot of money, stress & wasted time. I have notified the realestate that l am not proceeding & also the conveyancer.

I will most definately use you again in the future when l find something again & also l will reccommend you to any family & friend.

Best wishes to you & your staff.

Thanks again

Jenn

I just wanted to send a short note to acknowledge your teams professionalism and good service.  From a consumers point of view, it can be frustrating and seem expensive to make a purchase when the end product isn't tangible.  It is difficult to make that piece of paper feel more valuable than just a piece of paper.

On the day of my scheduled building and pest inspection I decided to 'drop by' the property being inspected and meet the team. I guess at the back of my mind I also wanted to see what I was purchasing.  As it turns out, I was a little disappointed in myself for being so skeptical.

When I arrived I was please to interrupt 'the team' hard at work; under the house and taking notes. The boss kindly introduced himself and offered a brief verbal insight on his findings so far. He give me specific examples of good and bad points, without bias. His recommendations weren’t too general and he emphasised priority points- which made complete sense. I know it may seem petty, but I also thought his documents seemed organised and I thought he was dressed suitably with business identification. After the inspection, communication with me was efficient and truthful eg. no 'rubbish' about deadlines.

So, thanks guys...good service.
Claire
5/07/2007

To the boys at A Better Peace of Mind,

Just wanted to say thankyou for the inspection, honest and advice in regards to Borg Crescent Scoresby.
Rosy and I really appreciated your help and we were able to pull out of the contract without any difficulties.  We are grateful that we have avoided all the extra costs that this property would have cost us.  Now we can start over again and we will be sure to use your services again and tell our friends about you when they begin looking for houses as this was probably the best money we ever spent.

Thanks again,

Tim and Rosy

I engaged the services of Jeff and Alan at two properties prior to the purchase of my first home. In both instances, I was provided with a detailed written assessment of the property which was thoroughly explained to me. As I attended both the inspections, any areas of concern were also physically pointed out to me to ensure that I was fully aware of any problems/faults in the property.

I found the service to be very professional and comprehensive, both on the day and post assessment. Jeff and Alan were more than happy to answer any subsequent questions that I had for them over the telephone after the initial inspections. I would most confidently recommend their services to other prospective home buyers.

Kind Regards,
Steven