If you have questions, we have answers!

These are some of the most common questions we are asked by customers. If you have a question we’ve not answered here, please call us on 1300 022 766 and we’ll do our best to help!

A cracked wall discovered during a building inspection

Building inspections

Why is a pre-purchase building inspection important?

The peace of mind offered by a pre-purchase property and timber inspection is invaluable. You will be able to move into to your new home knowing that the structural integrity of the building is sound & there are no major defects and you will be aware of any superficial damage or minor maintenance that needs to be done. If any major structural defects are identified during the inspection, you will then be able to make an informed decision as to whether you want to proceed with your purchase.

If my report is favourable, did I really need the property inspection service?

Definitely! Now you can move forward more informed with the finer details of the property. The inspection report provides a good timestamp of the property at the time of purchase. Properties change over time for a variety of reasons including but not limited to renovation, wear and tear etc, your report will be a valuable time stamp of your home or investment and identify areas that may require monitoring.

Is an inspection necessary for newer properties?

Put simply, Yes. Newer construction is no longer a problem-free guarantee. While many newer homes are well built, we regularly find serious defects.  A pre-purchase property & timber pest Inspection is essential for identifying items for rectification before the builder’s warranties expire.

When will I receive the report(s)?

You will receive a phone call and verbal report on the same day as the pre-purchase inspection and unless urgent, the inspectors will call you once they are back in the office. This means they can spend time going through the details of the report without the time constraint of calling while on road between inspections.

You will receive the report by email which is sent through the same day the inspection is conducted.

What if my report reveals problems?

No property is perfect. If your inspector identifies defects, it doesn’t necessarily mean you shouldn’t buy the property, only that you will know in advance what to expect.

If my report has major structural defects and/ or major maintenance issues will you tell me not to buy

No. The report is there for you to make an informed decision. Ultimately the choice is yours, you may decide you like the property enough to fix the defects and you are willing to pay the price to do so.

Can you do both a building and timber pest inspection?

Yes, we will send out qualified inspectors –  98% of our clients require a Property and Timber Pest Inspection –  Ask about our combined inspection services –  Building, Timber Pest, Asbestos, Mould Inspections. We can also provide Special Purpose Reporting for homeowners as required.

Do you get on the roof?

Subject to the Workplace Health & Safety practice we will access the roof when and where possible. If the roofing material is unsafe to walk on; the roof has a steep pitch, is slippery or not be accessible from a 3.6-metre ladder then we will be unable to fully assess the roof. However, we will do everything within our scope to assess the roof and may be able to view it from the ladder or a second-story window or balcony.

Termite mud lead found during a pest inspection

Pest Inspections

A lot of people aren’t happy hearing about the grisly details of pest inspection, but we recognize that many of our customers aren’t squeamish when it comes to the pest control services they hire. Here are the questions they frequently asked – along with the answers.

Why is a timber pest inspection important?

Termites can and do untold damage to the hidden parts of a house that you can’t see when you wander through your potential new home. Termite repairs cost Australian homeowners hundreds of thousands of dollars every year. The peace of mind offered by a pre-purchase timber pest inspection means you will be well aware of any damage or potential cost prior to moving into your new home.

Are moisture meters relaible in detecting termites?

Termites require higher humidity in their workings than their surroundings. Moisture meters detect this, but leaks from plumbing, water systems, air conditioning equipment and guttering may also be detected and therefore must be investigated.

What is the effective life of a chemical barrier for termites?

Chemical barriers are only effective if the chemical is not disturbed. They can be bridged or breached at any time by any number of factors including servicing of property facilities, landscaping, additions, modifications, rodents, soil leaching and tree roots. Barriers should be re-applied about every 5-10 years depending on the brand and regular annual inspections by a specialist timber pest consultant are essential.

Why is a warranty of only 6 months given after an ant & spider chemical spray has been applied?

The chemical degenerates in the soil over time and the rate is dependent on many factors. To ensure your house is still fully protected, annual inspections are highly recommended so any break in the chemical barrier or new entry spot for termites is discovered quickly and treated in an appropriate manner.

Are physical barriers of stainless steel mesh or finely divided granite stone effective?

Any physical barrier can be bridged or breached by electrical and plumbing services, additions, modifications, renovations, and landscaping. Their primary function is to force termite activity to become visible to inspection. Regular inspections by a specialist timber pest consultant continue to be essential for early detection.

Do bait monitors protect properties?

Bait monitors alert property owners to termite presence so that attacked monitors can be used to eradicate the colony by introducing substances specifically designed to disrupt termite growth, digestion and colony behaviour. This must be undertaken by a specialist timber pest consultant.

Are there termite species which do not damage timber in buildings?

Yes, that’s why it’s essential to have an accurate identification so that control options can be carefully chosen according to the particular termite species.

Is pre-treated timber resistant to termites?

Often the chemical doesn’t penetrate the hardwood, so the timber centre can be susceptible to termites which may be exacerbated by timber splitting or weathering.

Treated pines or treated timbers should be completely covered in the termite prevention spray – Once a piece of wood has been cut that has been treated, it will then be susceptible to termite attack. If a chemical barrier is not installed, this provides the perfect opportunity for termites to have lunch at your expense.

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